Frequently Asked Questions
ποΈ Ordering & Delivery
Q: Where do you ship?
We currently ship within Ontario, Canada, in compliance with local alcohol regulations. Stay tuned as we expand to other regions!
Q: How long does delivery take?
Orders typically ship within 1-3 business days. Delivery times vary based on location but average between 2β5 business days within Ontario.
Q: Can I place a bulk or event order?
Absolutely! For restaurant, bar, or special event orders, contact us directly and weβll help you customize the perfect pour for your needs.
Q: Do I need to show ID upon delivery?
Yes β a government-issued ID verifying you're 19+ must be presented at the time of delivery.
π· Products & Availability
Q: Are your products available in retail stores?
Select bottles may be available at partner locations like Seafood City or local Toronto bars. For the full curated experience, shop online at Pourt.ca.
Q: Do you restock sold-out items?
Some items are limited edition, but we do restock core products regularly. Sign up for the Pourt Club to get early access to restocks and new drops.
Q: Can I suggest a product for Pourt to carry?
We love discovering new flavors! Reach out through our Contact page β weβre always open to unique recommendations.
πΈ Pourt Club & Sip Sip Classes
Q: What is the Pourt Club?
The Pourt Club is our membership community offering perks like exclusive product access, cocktail kits, Sip Sip mixology classes, early drops, and member discounts.
Q: What are Sip Sip Classes?
These are monthly virtual or in-person mixology experiences hosted by expert bartenders. Learn cocktail techniques, explore spirits, and connect with fellow pour lovers.
Q: How do I become a member?
You can join here. Some promotions, like product pre-orders, may include complimentary memberships!